Warnings after latest phone scam targets internet users

In the latest elaborate scam, fraudsters have been contacting victims and asking if they have had any difficulties with their internet.

The callers then ask for remote access to their computers to rectify the problem, before stating that a problem has been found and that compensation is owed to the customer as a result.

They then ask the victims to log onto their online banking to check a cash transfer has been made, where they are able to pick up banking details.

The money which appears to have been transferred will be more than what was offered, and the callers will tell the victims that they need to repay some through a MoneyGram at the post office or via the Western Union.

Another scam sees victims being told that there is a problem with their router and that an engineer will come out to their house.

In Rugby, three people have reported the scams this week, one of who was caught out and transferred the money requested.

Another incident was reported in Leamington last week where an elderly man was told he was due compensation due to problems with his computer.

The scammers asked for his credit card details, and instead of being given the refund, the scammers attempted to withdraw cash.

Warning residents to be aware, and to warn elderly or vulnerable friends and relatives, detective constable Robert Ewington said: “These scammers will often target those who are vulnerable or elderly, convincing people that they are due compensation.

“We would advise people that if something sounds too good to be true, it probably is.

“By giving the fraudsters remote access to your computer, you are leaving yourself open to cyber fraud.”

Anyone who is contacted in a scam phone call should hang up and report it to police on 101.

A Warwickshire Police information leaflet advices that you never give out personal details over the phone, or transfer money to a stranger.

Internet providers would not remotely access your computer without this being arranged through more formal channels.