Couple lost £3,000 after Kenilworth firm went into administration

A couple who lost almost £3,000 when Dore in Kenilworth went into administration are warning parents to beware of investing more cash into the scheme.

The parents from Southam, who do not wish to be named, say that they are "utterly disgusted" that the company is up and running again after so many lost out.

The mother explained that in July 2007 she and her husband enrolled their son on the programme, aimed at rectifying conditions such as dyslexia, dyspraxia, ADD, ADHD, to try and help him become a "normal boy".

She said: "I reluctantly took him to the doctor. Although he had some problems at school I didn't want him labelled which is ultimately what would happen if following the official route for assisting his problems. He was referred for ADHD by our GP but during the four month wait for an initial consultation I found out about Dore."

The couple arranged for a meeting with a Dore representative to find out more about the treatment available.

She added: "He rated severely on their learning behaviour symptoms chart indicating he was showing symptoms of Dyspraxia, ADD and ADHD.

"We decided that we had to give him the opportunity to resolve his problems and fulfil his potential so despite the price tag of 2,735, we enrolled him on the course.

"They developed an exercise programme for him that would last for up to 24 months depending on progress. The programme also required us to return to the centre every six weeks for re-testing. Following each re-test a new set of exercises was developed to ensure development continued."

But just 10 months into the treatment the couple received an email saying the company had gone into receivership.

"We were devastated – we had paid for a course of treatment that he could not complete. We didn't get a penny of reimbursement and now six months later a newly named company is offering a very similar if not exactly the same service.

"I would like to urge anyone who is looking to Dore for help to be very cautious."

On January 23 2009, Dynevor Ltd acquired the intellectual property rights and the assets of the Dore Programme from Wynford Dore and CDT Ltd.

The Dore Programme was first launched in 1999 as an alternative, drug free therapy based on physical exercises to assist children and adults to overcome their learning difficulties.

Dynevor has been established by Scott Quinnell, the former Wales and British Lions rugby professional, who experienced a "life changing transformation" when he completed the Dore programme in December 2006.

Glen Allgood, one of the director's for Dyvenor Ltd, said: "We are not legally obliged to support people who were on the programme prior to the administration.

"However, we are very passionate about what we do to help people with these learning difficulties. We would be willing to speak further with the family on this and see what we can do to help."